RETURN & EXCHANGE PORTAL

At Leather Jackets US, we value our customers and strive to ensure every purchase meets your expectations. Our flexible return, refund, and exchange policy reflects our commitment to quality and customer satisfaction — making us one of the most reliable online leather stores worldwide.

Each jacket at Leather Jackets US is made to order, crafted individually after your purchase. Because of this personalized production process, refunds or cancellations cannot be accepted once manufacturing has begun.

• Refund requests can be made within 30 days of delivery.
• Refunds are processed within 15–45 days, depending on your case and financial institution.
• The refund will be credited to the original payment method used for the purchase.
• You’ll receive a refund for the cost of the item(s) and any applicable taxes.
• Shipping and handling charges are non-refundable.
• A 100% store credit is available if you prefer a credit refund instead.
• In case of a refund, the actual shipping cost will be deducted from the total amount.

• If you received a jacket that doesn’t fit perfectly, we’re happy to help with an exchange.
• Exchanges can be requested within 30 days of delivery.
• Because sizes are reconfirmed before production, full refunds for sizing issues may not be issued.
• Customers are responsible for return shipping costs when sending back an item for exchange.
• Once the return is received and inspected, we’ll ship the new size or replacement promptly.